Privacy Policy
Effective Date: October 27, 2025
Last Updated: August 5, 2026

Black Diamond Landscaping ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.bdlandscaping.com, fill out a contact form, request a quote, or interact with us in any way.

1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out a contact or quote form, schedule a consultation, or communicate with us, we may collect:

• Name

• Email address

• Phone number

• Address or project location

• Any additional details you choose to provide about your landscaping needs

b. Automatically Collected Information
When you visit our website, we may automatically collect certain information through cookies and analytics tools, including:

• IP address

• Browser type

• Device information

• Pages visited and time spent on our site

• Referring website or search engine

2. How We Use Your Information
We use your information to:

• Respond to inquiries and provide requested quotes or services

• Schedule consultations or service appointments

• Improve our website and marketing performance

• Send updates, offers, or service-related communications (you may opt out anytime)

• Maintain business records and comply with applicable laws

3. Text Messaging (SMS) Terms
When you provide your mobile phone number and opt in to receive text messages from Black Diamond Landscaping, we may use your number to send you relevant communications.

• We may send you appointment reminders, service updates, account notifications, and promotional offers, depending on your preferences and consent.

• Message frequency may vary.

• Message and data rates may apply.

• We do not sell or share your mobile information with third parties, including affiliates, for their own marketing purposes.

• You can opt out of SMS messages at any time by replying STOP, and no further messages will be sent.

• For help, reply HELP or contact us directly.

• Your consent to receive marketing messages is not a condition of purchase.

4. How We Share Your Information
We do not sell or rent your personal information. We may share data only with:

• Service Providers: Trusted partners that help us operate our website, marketing, or customer communications (e.g., web hosting, email, analytics, CRM).

• Legal Compliance: When required by law or to protect our legal rights and property.

All third-party service providers are bound by confidentiality and data protection agreements.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:

• Improve user experience

• Track site performance and analytics

• Customize advertising based on your interests

You can disable cookies through your browser settings; however, this may limit functionality on our site.

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Your Privacy Rights
Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Request a copy of the data we hold about you

• Opt out of marketing communications

To exercise these rights, contact us at info@bdlandscaping.com or use our online contact form.

8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review their policies before sharing any personal information.

10. Children's Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from a child, we will delete it promptly.

11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Black Diamond Landscaping
📧 info@bdlandscaping.com
🌐 www.bdlandscaping.com